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Refund Policy

IMPULSE EDUCACAO LTDA. · CNPJ 44.126.691/0001-40

Av. Carlos Gomes, 281 601, Auxiliadora, Porto Alegre/RS, CEP 90.480-003, Brazil

Contact: [email protected]

1. Refund Period

  1. 1.1) You have 7 (seven) calendar days from the date of purchase to request a full refund, with no questions asked.

2. How to Request

  1. 2.1) Send an email to [email protected] with the subject line "Refund Request" and include your full name, registered email address and order details. Requests submitted within the 7-day window will be processed within 10 business days.

3. Access Revocation

  1. 3.1) Upon approval of a refund request, access to the purchased content will be immediately revoked.

4. After the Refund Period

  1. 4.1) After the 7-day window has passed, no refund will be issued, except where required by applicable law.

5. Chargebacks

  1. 5.1) Initiating a chargeback without first contacting our support team may result in permanent suspension of access to the platform.

6. Contact

  1. 6.1) For any questions about this policy, contact us at [email protected].